Jordan Red 11s Order

The delivery date was said to be December 14-18th. When I contacted customer support, they stated my item will ship by the 18th (as in leave the warehouse). Two options for this company: (1) keep your word/stick to what you have in writing; or, (2) notify the customer. I shouldnt have been the one to find out my order would be delayed. Send notification, an email or something.

teamterry804 about KicksOnFire: Release Dates, v3.1