Never received shoes

I placed a order on 10th of December for the red Jordan 11’s . The shipping is a extra 40 dollars ?but I really wanted the shoe ! I was suppose to receive my shoes on the 18 ??I still have no shoes and I received a email saying that they did not receive all there inventory so I have to wait until the other half of the shoes come in ?? I checked Footlocker app they have the shoes plus it’s free shipping use footlocker ?KICKS ON FIRE basically sold me a wish shoe and took my ? then want me to hope ..!! This really messed up my Xmas the shoes or for my son?????? customer served not trying to send me anything extra or even try to inform me I had to chase them down with email ??

Kilo stackx about KicksOnFire: Release Dates, v3.1